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Stens Parts Warranty Information
Know Your Rights!

There is no restocking fee on returns due to warranty claims, defective merchandise or Stens Parts Warehouse shipping errors (if reported within 30 days). All other returns will be charged a 25% restocking fee. Freight must be prepaid by the customer and will not be reimbursed for warranty claims or defective merchandise. Obsolete items cannot be returned at any time. Items not in sellable condition, in the original Stens package (where applicable) will be charged an additional 25% repackaging fee.

Stens Parts Warehouse Guarantee

Stens Parts Warehouse Guarantees Its Parts 4 Times Longer Than Most Original Equipment Manufacturers

Stens Parts Warehouse guarantees that any goods supplied by us shall be free from defects in material and workmanship under normal use and service for ONE FULL YEAR from the date of purchase by the consumer. Most OEM's offer only a three month warranty. Stens Parts Warehouse stands behinds its parts for four times as long! This warranty does not include normal wear items such as belts or blades. In order for parts to be guaranteed under warranty, they must be installed by a certified mechanic at a shop. A copy of the installation work order must be accompanied by the returned part in order to have it replaced for warranty. Approved warranty parts will be swapped out at no cost. If the part is no longer available from Stens, a refund will be issued for the failed part.

If you have a warranty question, please contact us.
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" Stens Parts Warehouse had exactly the parts I needed and the shipping was fast. Great resource for my parts. "
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" Needed a couple of MTD belts and found them here about 30% cheaper than locally. Appreciate the quick turn around time and good prices. "
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